Home > Solutions > Process Mapping

Main Features of Lifecycle Process Mapping

■ The Main Flowcharting Interface flowchart creation wizard

■ The FCA web interface for viewing procedures (Front Counter Assistant)

■ The ability to record and view procedure feedback

■ Notification Broadcasting;

        when new procedures have been created

        when procedures have been changed (new/modified/deleted tasks)

Access Levels

Using the Lifecycle User Administrator, you can do the following:

■ Create department folders that represent your organizational structure.

■ Create user accounts for your employees inside each of the department folders.

■ Specify what access privileges each of the users is allowed to have. (i.e. read/write/modify).

Now that the security is in place, it is time to document your procedures using a secure and trusted documentation product. Typically, there would be a lot of wasted time involved with capturing your procedures. However, this is not the case with the Lifecycle Process Mapping System.

■ Capture your procedures just as easy as writing a text document.   ■ No flowcharting knowledge is required.   ■ Everything is drawn for you.   ■ All you need to know is the content.   ■ Save your procedures into separate department folders.

■ Just move your mouse over any object to make changes.   ■ Objects are automatically adjusted accordingly.   ■ Insert, modify, and delete information quickly and easily.

■ Procedures are displayed step by step.

■ The user is able to walk through the logic that applies to their situation at hand.

■ View your procedures beside your current office applications.

■ Search your procedures by keyword(s), or select them from various departments.

■ Publish all your procedures to your employees online, or via a handheld device.

Change Management

Once you have your procedures distributed online, there will be times when procedures need to be changed. Typically this would involve long meetings which may or may not lead to solutions. In contrast, the Lifecycle system is designed to make the change management process as painless as possible.